Privacy Policy


Privacy Policy

Lockgate Stoves Limited believes in protecting the privacy of its users and the policy set out below explains the information we collect and what we use it for. If you have any questions about the policies of Lockgate Stoves Limited, please contact us.

This privacy policy affects all users of this website.

What Information We Collect and Why

Contact Facility

What we collect:
If you choose to contact Lockgate Stoves Limited via the web form on the contact us page, we may collect:

  • your name;
  • email address;
  • internet protocol (IP) address;
  • browser and platform type;
  • internet service provider (ISP);
  • date/time stamp; and
  • the content of your message.

The use of this facility is optional.

Why we collect it:
This information is used to:

  • administer your request;
  • monitor website performance; and
  • improve the usefulness and effectiveness of the website.


What a cookie is:
A cookie is a small piece of data temporarily stored on your computer in order to identify you as you navigate through a website. Cookies from this website are not connected to personally identifiable information. This website uses a mixture of session ID cookies, which are deleted once you close your browser, and persistent cookies, which typically remain on your computer.

Why we use cookies:
Cookies are used to track the use of this website. However, information is only used in aggregate form and behaviour is not linked to individual users or correlated in any way with personally identifiable information. Cookies are used to:

  • administer the website;
  • monitor website performance;
  • improve the usefulness and effectiveness of the website; and
  • measure the performance of marketing partners.

If you want to disable the use of cookies, you can reset your browser (the software you use to view the internet) to refuse all cookies or to indicate when a cookie is being sent. Be aware, however, that some websites may not function properly if you refuse to accept cookies.

Card Payments

Lockgate Stoves Limited does not store card details used for transactions, as they will only be used for processing one off transactions. Card payments are processed securely by  paypal  squareup or stripe 

Sharing of Information

Lockgate Stoves Limited takes the privacy of its users very seriously and does not share your information with any third party unless:

  • you have given express consent to Lockgate Stoves Limited to do so;
  • there are reasonable grounds to believe that disclosure is necessary to prevent harm to a person(s);
  • the disclosure is required by law or reasonably necessary to enforce the law; or
  • the information is necessary for the establishment, exercise or defence of a legal claim.


This website contains links to other websites. Please be aware that Lockgate Stoves Limited does not control and, therefore, is not responsible for the content or privacy practices of other websites.


Lockgate Stoves Limited takes the security of your personal information extremely seriously and employs industry standard security measures to protect stored information. Please note that the information you provide through the contact facility is not encrypted during transit. Therefore, this facility should not be used for sensitive information. Offline information is protected and is only accessible by authorised personnel for whom it is necessary to access such information.

Lockgate Stoves Limited cannot accept liability for any breach of security forced upon it by wanton criminal act.

Notification of Changes

Lockgate Stoves Limited may decide to change this privacy policy from time to time. When changes occur, they will be posted on this page so that you are always aware of the information Lockgate Stoves Limited collects and how it is used. Information will be used in accordance with the privacy policy under which the information was collected unless otherwise permitted by you.